ORDERS, SHIPPING & DELIVERY
Once your order has been placed, we will send you a confirmation email to validate your order and ensure all details are correct. If anything is incorrect please contact us immediately at info@lula-ru.com. Delivery usually takes between 3-5 days. If you have any special requirements please let us know via email.
RETURNS & EXCHANGES
We take great pride in our quality and check every detail before sending it to you, however, if the item you received is faulty or you are not happy with it please e-mail info@lula-ru.com quoting your name, order number and details of the product received. We will then advise on how to proceed. You have 14 days from receipt of the item to return it or request an exchange.
Read More
